Juergen R. Schreiter #Entrepreneur · #LocationScout · #TripAdvisior

Juergen Schreiter Creative Traveller | Brand Builder, Luxury Hotel Expert – Passionate Traveller & Social Media Marketer

You can follow my travel experience, worldwide hotel and restaurant checks on Tripadvisor.

Most of my trips and global adventures you can follow also on my Youtube Channel or follow our 1001 Adventures on Facebook and Youtube. Needless to say… you can also just follow my tours on Twitter.

Tripadvisor background:
TripAdvisor LLC is not a booking agent and does not charge any service fees to users. TripAdvisor LLC is not responsible for content on external web sites. TripAdvisor is an American travel website providing reviews of travel-related content. It also includes interactive travel forums.

TripAdvisor was an early adopter of user-generated content. The website services are free to users, who provide most of the content, and the website is supported by an advertising business model.

TripAdvisor Media Group operates 25 travel brands including TripAdvisor, Airfarewatchdog, BookingBuddy, Cruise Critic, Family Vacation Critic, FlipKey, GateGuru, Holiday Lettings, Holiday Watchdog, Independent Traveler, lafourchette, OneTime, SeatGuru, SmarterTravel, Tingo, Jetsetter, Travel Library, TravelPod, Viator, VirtualTourist and Kuxun.cn. TripAdvisor operates websites internationally, including in the U.S., the U.K., France, Ireland, Germany, Italy, Spain, India, Japan, Portugal, Brazil, Sweden, The Netherlands, Canada, Denmark, Turkey, Mexico, Austria, Norway, Poland, Australia, Singapore, Thailand, Russia, Greece, Indonesia, and in China under the brand daodao.com and kuxun.cn. TripAdvisor is headquartered in Newton, Massachusetts.[1] According to its website, TripAdvisor claims to be the largest travel site in the world, with more than 60 million members and over 170 million reviews and opinions of hotels, restaurants, attractions and other travel-related businesses.

TripAdvisor was founded in February 2000 by Stephen Kaufer, Langley Steinert, and several others. Stephen Kaufer says the original idea wasn’t a user generated social media site to swap reviews. ” We started as a site where we were focused more on those official words from guidebooks or newspapers or magazines. We also had a button in the very beginning that said visitors add your own review and boy did that just take off. Pretty soon the number of average consumer reviews far surpassed the number of “professional reviews”. That is when the site really turned into this collection of what the normal traveller was saying whererever they were going.” Original financing was obtained from Flagship Ventures, the Bollard Group and private investors. The company was purchased by IAC/InterActiveCorp in 2004. IAC spun off its travel group of businesses under the Expedia, Inc. name in August 2005.

In April 2009, TripAdvisor launched its official site in China, www.daodao.com. Since then it has indexed more than 20,000 hotels and restaurants information and customer reviews, and made top lists, becoming one of the biggest travel websites as of now.

In September 2010, SmarterTravel, part of TripAdvisor Media Group, launched SniqueAway (now Jetsetter) the first members-only site where each travel deal is endorsed by the people.

In March 2011, TripAdvisor informed all registered TripAdvisor members that an unauthorized third party had stolen some of TripAdvisor’s email list, and might use it to create spam messages. No passwords or other information was stolen. This happened shortly before many other companies reported similar thefts of the addresses on their email lists.

In April 2011, it was announced that Expedia would split into two publicly traded companies by spinning off the TripAdvisor brand of travel sites. According to Expedia CEO Dara Khosrowshahi, the move, “allows the two businesses to be pure plays and to operate with the proper amount of focus to grow respectively.”

According to a July 2011 PhoCusWright survey of 3,641 respondents, solicited at random through a pop-up invitation link on TripAdvisor.com and commissioned by Trip Advisor, “98% of participants found that TripAdvisor’s hotel reviews … accurately reflect the experience.”

In December 2011, TripAdvisor was spun off from Expedia in a public offering. TripAdvisor states it is the world’s largest travel site with nearly 280 million unique monthly visitors.

In April 2012, the company launched a connection to Facebook that lets users select reviews from people in their social graph.

In August 2014, a survey found that TripAdvisor is the most widely recognized, used, and trusted travel website.

In October 2014, Trip Advisor released a new feature “Just for you,” offering tailored hotel recommendations based on your preferences and search history on the site.

You want to join the Tripadvisor Community? – Register here!

HOTEL & RESTAURANT CHECK  (English + German)
Here you find random posts of my worst Hotel- and Restaurant experineces in English or / and German.
Hier folgen einige meiner schlimmsten Hotel- und Restaurant-Erlebnisse in Englisch und / oder auf Deutsch.

Kurzfristige Stornierung unserer Gruppenbuchung per SMS
ID-Nr.: 368150077

In den vielen Jahren in denen ich bereits privat und geschäftlich wirklich eine Menge bisher erlebt habe, war dies hier mit die größte Enttäuschung.

Bereits einige Monate im Voraus buchten wir mit der Maimühle (Hr. Theis) eine Weinprobe für unsere Reisegruppe – soweit war alles klar und im Lot.
Da die Maimühle jedoch ausgebucht war organisierten wir die Weinprobe in unseren Veranstaltungsräumen. Hr. Theis wollte uns dann einen Mitarbeiter schicken der die Weinprobe für uns ausrichtet.
Ganz kurzfristig 2 Tage vor unserer Veranstaltung kam dann von diesem Mitarbeiter oder “Freelancer” eine banale Textnachricht mit einer Absage der Weinprobe. – siehe Anlage (Fotos)

Erreichbar (für Rücksprachen) war dieser Mitarbeiter für uns nicht mehr – Handy war entweder aus oder wurde nicht beantwortet.
Der für uns eigentlich verantwortliche Ansprechpartner Hr. Theis (Maimühle) war zwar telefonisch erreichbar, wusste aber von nichst und konnte sich das nicht erklären.
Auf der anderen Seite war es ihm aber auch egal und völlig gleichgültig und schien auch nicht an einer Vermittlung interessiert zu sein. Auch hat er uns keinen Ersatz beschafft – So standen wir zunächst komplett ohne Abendprogramm für unsere Gruppe da. Aus der Not heraus mussten wir dann einen westlich teureren Anbieter / Winzer auswähle – der jedoch seine Sache ganz hervorragend gemacht hat.

Ich bat nach diesem Reinfall mit der Maimühle Hr. Theis um ein Entgegenkommen bzw. eine Entschuldigung, dieser verwies mich jedoch nur auf seinen Mitarbeiter.
Der war wie gewohnt telefonisch jedoch nicht zu erreichen und per Email kamen nur unverschämte Antworten. Vermutlich wollte sich der Mitarbeiter der Maimühle lediglich vor der Wochenendarbeit drücken.

Für die Maimühle sehr schade, denn sonst sind die Bewertungen hier für die Maimühle ja ganz ordentlich – Ich kann allerdings unter diesen Umständen hier nicht zustimmen, denn für mich hat die Maimühle uns komplett im Stich gelassen.

Firmen- und Gruppenveranstaltungen scheint die Maimühle jedenfalls nicht gewachsen zu sein.  

Hotel Restaurant
Bahnhofstrasse 100
D-66706 Perl